Service

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Instrument Repair and Service Contracts

• Affordable service contracts for the following instruments: EasyRA, CLC480/BioLIS 24i, CLC720, CLC720i, CLC800, CLC1600, CLC6410, and Olympus AU Systems 
• Preventative maintenance included in service contracts
• 24-hour response
• Hotline support and remote diagnostics
• Nationwide field service engineers, adherence to CGMP protocols and standard operation procedures through an effective FDA-regulated quality system
• Instrument onboarding and installation
• Software upgrades

Service Center

• Parts bank for all products with overnight service
• Instrument history – tracked and recorded by serial number
• Instrument refurbishment of EasyRA, CLC480/BioLIS 24i, CLC720, CLC720i, CLC800, CLC1600, CLC6410, and Olympus AU Systems